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Questions? Our Customer Service team is happy to help. 

Please note that our Customer Service team is closed on weekends and select U.S. holidays.

Send us a message on our online form or email at support@forever21.com

US Customers (Toll Free) -  Please note that our Customer Service team is closed on weekends and select U.S. holidays.
Monday - Friday 8:00 am - 5:00 pm (EST)

FOREVER 21

 Find answers to your questions about orders, returns, shipping, and more at the Forever 21 Help Center. Get email, phone and chat support for a seamless shopping experience!

FOREVER 21 Help Center

Your order has been received and is currently being prepared! 🎉

Please note: Orders typically take 1–2 business days to process before shipping. You’ll receive a tracking update as soon as your package is on its way.

If there are any unexpected delays, we’ll notify you right away. Thank you for your patience and for shopping with Forever 21.

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