Due to the Chapter 11 bankruptcy filing and a subsequent change in ownership, Forever 21 gift cards, along with store credits, returns, and rewards issued before a certain date, can no longer be activated or redeemed on our website or in stores. We s

Due to the Chapter 11 bankruptcy filing and a subsequent change in ownership, Forever 21 gift cards, along with store credits, returns, and rewards issued before a certain date, can no longer be activated or redeemed on our website or in stores. We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this transition.As of the filing, we stopped accepting gift card and store credit redemptions. If your gift card was not utilized before a specified date indicated in communications, unfortunately, it no longer holds any value. The decision was made after detailed consideration of the company&apos;s circumstances, including rising costs and increased competition. We are committed to bringing new and exciting shopping experiences to our valued customers and appreciate your continued support and understanding.

Can I still use my Forever 21 gift card after the company filed for Chapter 11?

Due to our Chapter 11 filing, Forever 21 gift cards are no longer being activated or redeemed. Furthermore, we cannot accept returns, gift cards, store credits, or rewards issued before the date of the ownership change. We regret any inconvenience th

Due to our Chapter 11 filing, Forever 21 gift cards are no longer being activated or redeemed. Furthermore, we cannot accept returns, gift cards, store credits, or rewards issued before the date of the ownership change. We regret any inconvenience this might cause during this transition period.

Can I still use Forever 21 gift cards or store credits?

Questions? Our Customer Service team is happy to help.
Send us a message on our online form or email support@forever21.com

Gift Cards

Can I still use my Forever 21 gift card after the company filed for Chapter 11?

Can I still use Forever 21 gift cards or store credits?